FAQ

FAQ

Q: When will my order ship?
A: Orders typically ship within 1–2 business days.
Q: What shipping methods do you offer? How much is shipping?
A: We offer international air express, land transport, and sea freight options.
Q: How can I track my package?
A: You can track your package via 17tracking.com.
Q: Do you offer international shipping?
A: Yes, we do.
Q: What payment methods do you accept?
A: We accept PayPal and other methods.
Q: Is my payment secure? Will my personal information be protected?
A: Yes, your information is protected through the Shopify platform.
Q: Do you offer installment plans?
A: We do not currently offer installment plans.

Q: Return and Exchange Policy
A: If any issues arise with the product within one month of purchase, please contact us; we will do our utmost to provide you with a satisfactory solution.
Q: Product Certifications / Safety Standards (Highly valued in European and North American markets)
A: Our products hold various certifications, including CE, EMC, RoHS, LVD, EN62427, and others.